We are sure you are going to love your artwork, but, if for any reason it doesn’t work out, you can return your order for a full refund or exchange.
PLEASE NOTE: Personalised and custom orders are non-refundable.
To complete your return please email us before making your return and include your order number.
We will email you back with the returns form or download a copy of it here.
For any items that arrive damaged please email us a photo of the damage within 48 hours of receiving so we are able to arrange a replacement or refund.
We process refunds within 7 days of receiving the printed artwork back into the studio.
Once received and processed, we will send you an email to notify you that we have processed your returned item.
The refund will be applied to your credit card or original method of payment, this can take up to 10 working days to show on your statement.
The simple answer is yes.
Sale items are covered under our normal returns policy.
If you return the items within 30 days of receiving them in a resalable condition, you will receive a full refund.
If your order has not been dispatched from the printing studio then please contact us and one of our team members will be able to assist you with exchanging your order.
If your order has already been dispatched then please contact us and one of our team members will provide you with the steps to arrange the exchange.
Please note, it is the buyers responsibly to pay shipping costs for returning items.
Shipping costs are non-refundable.
If you are shipping an item over £20.00 you should consider using a tracked shipping service.
We don’t guarantee that we will receive your returned item(s) and unfortunately we can’t process a refund unless we have received the return.